FAQs

Frequently Asked Questions

Got questions about bookings, services, or what to expect at your appointment? You're in the right place. Here you'll find clear, straightforward answers about our policies, hair and nail offerings — including hair extensions — so you can plan your visit with confidence and focus on the part that matters most: leaving with a look you love.

Your Questions, Answered

How do I maintain my color or keratin treatment at home?
Your stylist will recommend a home care regimen using salon-quality products (like L’Oréal Professional or Wella). For color longevity, we suggest sulfate-free shampoo, cool water rinses, and heat protection. Keratin clients should avoid sodium chloride-based products and wash less frequently to maintain smoothness.
What products should I use to keep my hair healthy after a salon treatment?
Use sulfate-free shampoos and conditioners designed for treated hair. These products help preserve moisture and prevent the treatment from fading quickly. Regularly applying a nourishing hair mask can also keep your hair smooth, strong and looking great.
How often should I wash my hair after a keratin or color treatment?
Try to wash your hair only two to three times per week. Washing too often can strip away color and reduce the longevity of keratin treatments. Using dry shampoo between washes can help keep your hair fresh.
What styling habits help protect treated hair?
Limit the use of high heat from tools like flat irons and curling wands. Always apply a heat protectant before styling your hair. Gentle brushing and avoiding tight hairstyles can also reduce breakage and maintain smoothness. ✨

Still have questions?

Ready to take the next step? Whether you're curious about a color transformation or looking into a hair extensions consultation in New York, our team is here to help you book with ease and get a experience tailored to you. Reach out today — we'd love to hear from you.